Track My Order
Order Support
Track Your Order
Enter your tracking number below — you'll be taken directly to the live tracking page. Tracking numbers are sent to your email once your order ships.
Ships in 1–3 days
Processing after order placed
5–12 days delivery
Standard shipping to the US
Tracking email
Sent within 24hrs of shipment
Common Questions
Where do I find my tracking number?
Your tracking number is in your shipping confirmation email — sent within 1–3 business days of placing your order. Search your inbox for an email from Eden's Babyland with the subject "Your order has shipped." Check your spam folder if you can't find it.
My tracking isn't showing updates. Why?
It can take 24–72 hours for tracking to activate after your order ships — this is normal. If there are still no updates after 5 business days, email us and we'll look into it right away.
How long does delivery take?
Most US orders arrive within 7–14 business days from the date of shipment. Processing is 1–3 business days before shipping. You'll get a tracking email as soon as it's on its way.
My package says delivered but I didn't get it. What do I do?
Check around your front door, with neighbors, or at a building reception — carriers sometimes leave packages in unexpected spots. If you still can't find it after 24 hours, email us at support@edensbabyland.com and we'll make it right.
Can I change my delivery address after ordering?
If your order hasn't shipped yet, email us immediately and we'll try to update the address. Once it's shipped we can't redirect it — but contact us anyway and we'll do our best to help.
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Still need help?
Our support team is made up of real parents and responds within a few hours. Email us at support@edensbabyland.com and we'll sort it out.